Connect with your customers, partners, and vendors with Salesforce Community Cloud, creating a stronger relationship with those that matter most to your business. Breaking down the barriers between your organization and those outside of it allows you to improve communication and transparency, improve data accuracy, and improve the way your organization shares information with customers and partners.

Features

  • Integrate data from anywhere, including Salesforce, third-party, and legacy systems
  • Build personalized experiences for customers, vendors, and partners
  • Allow your users to connect to the community on any device, desktop or mobile
  • Gather insights and analytics on your site and optimize as you grow
  • Provide learning tracks, achievements, badges, and even certifications from within your community portal
  • Make information available and up-to-date for self service customer support
  • Provide Chat services
  • Create and assign cases to the right people from your community
  • Integrate with Google Analytics

eCommerce

Feature products, give updates, provide information, allow for registration, and much more with Salesforce Community Cloud

Grow Partner Sales

Connect directly with resellers, distributors, and partners to better collaborate on success and meet goals. Automation, data sharing, reporting dashboards, and approval processes help your organization more effectively manage the partner relationship for mutual growth and success.

Branding Customization

Customize the Community Portal to your brand, ensuring that your customers receive a consistent experience with your company.

CustomerSelf Service and Chat – Vendor & Partner Management
Box Partner Portal
OpenTable Customer Portal